MandalaHeart Privacy Policy

Effective Date: January 6, 2026

This Privacy Policy (“Policy”) explains how information about you, or associated with you (“personal information”), is collected, used, and disclosed by MandalaHeart (“we”, “us”, or “our”) when you use our services, including our website, apps, and any other services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information you provide when you register or create a profile on MandalaHeart. This includes:

Full name, date of birth, gender, email, and password.
Profile information, including city, country, profile photo, and personal details such as about you, education, work, and lifestyle preferences.
Account creation date, account status, and other usage information within the platform.

2. Account Security

We use email and password authentication to secure accounts. You are responsible for maintaining the confidentiality of your credentials.

We use third-party services to provide and store the Services. These third parties follow strict security standards.

3. Information We Do Not Collect

Currently, we do not collect GPS location data, payment information, or social login data. We also do not use cookies, analytics, or advertising trackers.

4. Use of Your Information

We use your information to:

Provide and maintain the Services.
Improve the user experience and platform functionality.
Respond to your inquiries and provide support.
Enforce our Terms of Service and protect the rights, property, or safety of MandalaHeart and its users.

5. Sharing Your Information

We may share your information:

With other users when you voluntarily provide information on your profile.
With third-party service providers who help us operate the Services.
For legal purposes, to comply with laws, regulations, or government requests.
During business transactions such as mergers, sales, or reorganizations.

We do not sell or rent your personal information to third parties.

6. Account Deletion and Retention

Users may delete their accounts at any time. Some information may remain temporarily for operational, legal, or technical reasons even after deletion. We remove such data as soon as reasonably possible.

7. Data Security

We implement technical and organizational measures to protect your information. However, no system is fully secure, and use of the Services is at your own risk.

8. Minors

Our Services are not intended for children under 18. We do not knowingly collect information from minors. If you believe a minor has provided us information, please contact us to delete it.

9. Future Features

We may introduce new features or services in the future. If we do, we will notify users of any changes that affect how personal information is collected, used, or shared.

10. Your Rights

You may request to review, update, or delete your personal information by contacting us at admin@mandalahearts.com. We will respond according to applicable laws and our internal procedures.

11. Governing Law

This Policy is governed by the laws of Nepal. Any disputes arising from this Policy will be subject to the jurisdiction of Nepalese courts.